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Guide

When the washing machine stops spinning – causes and solutions

If only laundry was always child’s play! There are a number of pitfalls in the laundry room that can throw our daily routines into disarray. And yet, you can prevent many washing problems ahead of time by learning the pitfalls and carrying out essential cleaning on a regular basis. After all, a logjam in the laundry room can quickly cause disruptions in the household. A washing machine that can no longer spin will not only leave you with wet laundry, but also frustration. Before you go out and buy a new washing machine, it is worthwhile calling a service technician. SIBIR experts can precisely determine the possible causes and get to the root of the spinning problem. Why might a washing machine no longer spin properly? And what should I do if the appliance drains, but no longer runs a spin cycle? Pascal Seiler, Head of Replacement Parts, explains the possible causes that should be considered first. In many cases, addressing these issues will already fix the problem with the washing machine.

Mr Seiler, a washing machine no longer drains water. Could there by a blockage in the drainage?

If a washing machine no longer drains the water, it also will not be able to spin. Typical causes and faults are blocked drainage lines or a blocked siphon, which prevents water flow. Cleaning properly is vitally important for a washing machine.

There are undoubtedly a number of other reasons. What do they include?

That’s right. For example, a blocked lint filter: This is where lint, coins and other objects left in trouser pockets collect in the washing machine. If the lint filter is not cleaned regularly, the water will not drain away properly and the appliance will refuse to spin. A kink in the drain hose can also cause damage. A simple kink in the hose can block the drain. And if the pump is broken, water will remain in the drum.

Why might a washing machine no longer spin properly?

Washing correctly is by no means child’s play. A spin cycle puts a washing machine through its paces and there can be many reasons why the appliance may stop spinning. For example, unsuitable loading: An uneven or too heavy a load (such as a single bedspread) may throw a washing machine out of kilter. The washing machine may try to avoid imbalance in the drum to prevent damage and therefore refuse to run the spin cycle. Or defective shock absorbers: During a quick spin cycle, a washing machine would jump around unchecked without functioning shock absorbers. Instead, the spin cycle stops – again to prevent damage to the machine.

Is there another reason?

Yes, a blocked siphon: Not only the lint filter can become blocked, so too can the siphon in the drain system. This prevents the water from flowing away and the washing machine from spinning.

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How about this scenario: a washing machine drains but refuses to spin? What would cause that?

If the washing machine drains the water but still doesn’t spin, this could be due to the following causes: A damaged motor. The motor could be damaged. In that case, it can no longer drive the drum. Draining works but the spin cycle doesn’t. Or the V-belt is torn: The V-belt’s job is to transfer the power of the motor onto the drum. If it’s torn, the drum will no longer turn. The machine will drain properly, but it will be unable to run the spin cycle.

What mistakes can occur when using a washing machine?

The spinning speed may be set incorrectly. It is a good idea to check whether the spinning speed is configured correctly. Some programs spin at a reduced speed or not at all, such as for delicates.

Repairs or a new washing machine – is that the question?

Wenn diese Selbstversuche scheitern, müssen die Fachleute an Werk. Die SIBIR-Servicetechniker schaffen schnell Klarheit: Ist eine Reparatur noch sinnvoll? Und können beim Waschen einige Vorgänge optimiert werden, um weiteren Blockaden vorzubeugen? Oder sollte eine neue Waschmaschine gekauft werden? Nur ausgebildete Profis können die möglichen Fehlerquellen erkennen, genauer untersuchen und dann eine verbindliche Beurteilung abgeben. Denn es gilt: Bevor eine Neuanschaffung getätigt wird, sollten alles Faktoren miteinbezogen werden: Fehler, Alter und Stromverbrauch der Maschine. Solche Fragen können mit den Servicefachleuten gut und transparent diskutiert werden.

If these attempts to fix the problem don’t work, experts will need to take a look. SIBIR service technicians will quickly determine whether repairs make sense. Can the laundry process be optimised to prevent further problems? Or should a new washing machine be bought? Only trained professionals can investigate the possible sources of the problem and provide an authoritative assessment. As a rule of thumb, before buying a new appliance, the following factors should be considered: the fault, age and energy consumption of the appliance. These issues can be discussed transparently with the service technicians.

Summary: What to do if a washing machine stops spinning?

Whether it’s a blocked lint filter, unsuitable load or defective shock absorbers – many problems can be fixed. But sometimes it is advisable and more effective to consult an expert to get your drum spinning again. After all, standstill is no option for SIBIR.

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Do you have any questions? Please don’t hesitate to contact us.

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